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POLICIES

Please Read

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  • Due to the growing numbers of last-minute cancellations and no calls/no shows, we are requiring clients to pay deposit at the time of booking. The deposit will go towards your services.

  • To all lash appointments, please arrive with clean lashes or a $ 10 lash bath fee will be applied.

  • Your appointments are very important to Lash House & Beauty, it is reserved exclusively for you, we understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 48 hours notice for PMU & 24 hours notice for other services for cancellations & rescheduling .

  • Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.

  • Child free zone for relaxing experience. Many of our clients look forward to this time to relax. Having children present can disrupt the quiet space.

  • Since the services are reserved for you personally, your deposit will be forfeited if no show or cancelation before 24hrs(Others) - 48hrs(PMUs) as described above . No exceptions.

  • Please arrive promptly for your appointments to ensure sufficient time for quality results.

  • While there is no fee for late arrivals, the length of the appointment may be reduced due to time restraints.

  • If you arrive late more than 10mins, we will do our very best to accommodate you, however, time may not permit for us to honor your full service and your appointment may be shortened and/or rescheduled to ensure we are on schedule for our next clients. New deposit required if reschedule needed. No exceptions.

  • There is no refunds on any services. No exceptions.

  • Full payment must be made at the first appointment for PMU services.

  • 3% processing fee will be applied to any payment made with credit/debit cards & deposit refund transactions for cancellation.

  • Appointments ONLY can cancel through text/call 240-490-2220 or log in to your account 24hrs/48hrs prior the appointment to make a change.

  • Please contact or text us at 240-490-2220 for a refund if you cancel an appointment.

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                By booking an appointment with the Lash House & Beauty, you are agreeing to the policies ​.

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THANK YOU FOR UNDERSTANDING !!!

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